Terms of Service
Last updated: 6 November 2026
These terms apply when you install the SunReply browser extension, create a SunReply account or buy a plan. "SunReply", "we" and "us" mean the SunReply service. By using SunReply you agree to these terms.
What SunReply does
SunReply is a Chrome extension that suggests comments, replies, posts, Upwork proposals and translations with the help of AI. It fills a text box for you. It never posts, comments, sends messages or submits proposals by itself: you review the text and send it yourself.
Your account
- You sign in with your e-mail address and a one-time code. Keep access to that e-mail address safe.
- One free starter allowance of credits is given per person. Creating several accounts to get more free credits is not allowed.
- You must be at least 16 years old to use SunReply.
Credits and plans
- One credit is used each time SunReply writes something new for you (for example three comment options, a post, a proposal or a job explanation). Translation and voice typing do not use credits, within a fair daily limit.
- Paid plans add a set number of credits every month. Starter credits do not carry over. Pro credits can carry over for one month, up to one month's amount. Top-up credits do not expire while your account is open.
- Prices are shown on our pricing page and at checkout. Taxes may be added depending on where you live.
- Subscriptions renew automatically each month or year until you cancel. You can cancel at any time; your plan stays active until the end of the period you paid for.
- If you prefer, you can use SunReply with your own AI API key instead of credits. Then the AI provider bills you directly and these credit rules do not apply.
Payments
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Refunds follow our Refund Policy.
Fair and lawful use
- Use SunReply only for honest, lawful communication. Do not use it for spam, harassment, impersonation, fraud or misleading content.
- You are responsible for what you post or send, and for following the rules of the websites you use, including LinkedIn's and Upwork's terms.
- Do not try to break, overload, copy or resell the service, or share your account.
AI-written text
Suggestions are written by AI and can contain mistakes. Always read and edit them before you use them. You own the text you send, and you are responsible for it.
Availability and changes
We work to keep SunReply fast and available, but it depends on websites and AI services we do not control, so we cannot promise it will always work without interruption. We may improve or change features. If we change prices for an existing plan, we will tell you before your next renewal.
Ending use
You can stop using SunReply and delete your account at any time by e-mailing us. We may suspend accounts that break these terms.
Liability
SunReply is provided "as is". To the extent the law allows, we are not liable for indirect losses, lost business or lost profits. Our total liability is limited to the amount you paid us in the 12 months before the claim.
Changes to these terms
If these terms change, we will update this page and the date above. Important changes will be announced by e-mail or in the extension.